Terms and Conditions

PLEASE READ the Terms and Conditions CAREFULLY to ensure that you understand the itinerary, and the physical challenges of the tour you are signing up for. 

FRENCH COUNTRY ADVENTURES are all-inclusive tours, limited to 6 guests over the age of 21, unless otherwise arranged. 

ACCOMMODATIONS FOR CLASSIC GASCONY, TARN, GARD & CAMARGUE, BASQUE COUNTRY and PROVENÇAL ADVENTURES – 

Our lodgings are unique: we’ll be staying in either an 18th century Château, Boutique Mansion Bed and Breakfast, 12th century Priory or 5 star Villa Hotel. All rooms have en-suite (private, in room) bathrooms. Please note that some of our accommodations have stairs and are not accessible without the ability to climb them. If you have a mobility issue please contact me before booking a tour.

ALL FRENCH COUNTRY ADVENTURES INCLUDE – 

A welcome gift.

Deluxe accommodations.

Pick up and delivery from airport or train station.

All ground transportation in an air conditioned car or van.

Welcome apéritifs.

All breakfasts, lunches, and dinners, including wine.

Wi-fi (internet)

Entrance and guided tour fees to museums, attractions, festivals, ateliers, and classes.

All private wine, and Armagnac tastings.

English and French translations. 

ALL FRENCH COUNTRY ADVENTURES EXCLUDE –

International airline tickets and airport taxes.

Domestic airline tickets and airport taxes.

Domestic train tickets and taxes.

Transportation from and to your home to the airport.

Travel Insurance.

Hotel laundry and room service charges.

Liquors and beverages not included in group meals.

Phone calls and postal charges.

Personal items and gifts.

Meals, transportation, local guides and purchases during free time away from the daily itinerary.

To ensure the safety and comfort of all of our guests we honor a non-smoking policy. Guests who smoke are asked to refrain during group activities, and honor the smoking policies of all hotels, restaurants and bars within our visiting region.

We will try to accommodate your dietary restrictions and food allergies whenever possible. Vegetarian and vegan meals are available upon advance request. 

SAMPLE ITINERARY –

The adventures listed are samples. Your dated daily itinerary will be emailed to you one month before your departure date. We can do as much or as little as each individual group chooses. In the event of unforeseen circumstances; i.e., a change in a class schedule, or restaurant closure, an alternative will be offered. Likewise, if a special exhibit, class or event becomes available I will substitute and rearrange the itinerary. 

TRAVEL ESSENTIALS –

French Country Adventures has no upper age limit. None of the tours are strenuous, however some days will require you to be able to walk up to and through medieval hilltop villages on cobblestones. Be prepared with comfortable walking shoes. We will also be driving to and from locations almost every day, with no more than an hour and a half in the car or van each way. 

You must carry a valid passport and must have obtained the appropriate visa for your travel to France. If entry requirements change I will notify you as soon as possible via email, text or phone call.

All French Country Adventures begin and end at Blagnac Airport in Toulouse, Merignac Airport in Bordeaux, Pau Pyrenees Airport in Pau, the Gare d’Agen in Agen, or Gare de Nîmes in Nîmes, or Gare d’Avignon in Avignon.

INSURANCE –

We require that you carry travel and health insurance for your French Country Adventure. I recommend imglobal.com Your travel insurance must provide cover against personal accident, death, medical expenses, and emergency repatriation. We also strongly recommend it covers cancellation, personal liability, loss of luggage and personal effects. Please provide your travel insurance company name, policy number, and 24h emergency contact number on the first day your tour. We assume no responsibility for your medical care, however, there are doctors, clinics, and hospitals in all of the areas we will be traveling. Please be advised that American
citizens over 65 years of age are not covered by Medicare while traveling in France.

PRICING DETAILS –

French Country Adventures is a U.S. Company. Our bank is located in the U.S. and hence all of our transactions are in dollars. Our conversion rate is the real-time, interbank rate, which is the rate that banks trade currency, and may vary from the stated price due to exchange rate fluctuations. French Country Adventures may be compelled to amend prices as increases may occur due to rising costs of ground transport, fuel surcharges, accommodations, and currency fluctuations. You will be notified of any change as soon as possible. 

PAYMENT SCHEDULE –

A non-refundable deposit of $500.00, per person, is required at the time of booking.

Payment in full is due 120 days before the first day of your tour. 

A payment plan is available upon request.

Deposits can be made by direct bank transfer into our U.S. Bank of America or PayPal account. If you choose to use Pay Pal, credit card usage is available.

If payments are not received when due, we reserve the right to assume you have cancelled your adventure and will apply our cancellation policy accordingly. 

All Custom Tour Itineraries – 250€

All Custom Tours accompanied by Sue Aran – 45€/hour

CANCELLATION, AND TRANSFER POLICY –

Cancellations must be received by French Country Adventures by email or direct phone call +33(0) 6.33.32.89.61

We will calculate your refund based on the day we receive notification. 

Your deposit is refundable 120 days or less before the tour begins, minus a $150.00 per person service fee*.

If you cancel your tour 60-89 days before the tour begins, 50% of the fee is non-refundable.

If you cancel your tour 59 or fewer days before the tour begins,100% of the fee is non-refundable.

All refunds due to participant cancellations will be minus the associated PayPal expenses incurred by French Country Adventures

You may choose to transfer your payments to another adventure at a later date, with credit according to the payments you have made. 

* Service fee: Retaining $150.00 per person of your deposit allows me to cover expenses incurred in booking accommodations, restaurants, etc., relative to your tour, as well as, costs related to rebooking your place. 

CANCELLATION INSURANCE –

No refunds will be made to those who fail to join an Adventure without due cancellation in writing, nor for accommodations or services not used, or for a partially completed tour. To protect against loss from cancellation for any reason, cancellation insurance is recommended.

If French Country Adventures cancels a tour

We may be forced to cancel an adventure if circumstances occur beyond our control: weather conditions, strikes, war, political turmoil, terrorism, civil unrest, or pandemics. In such cases you may choose between receiving a full refund of monies paid, or transfer of your payments to another tour at a later date.

PROTOCOL –

French Country Adventures prides itself in offering unique and convivial slow travel tours. Since our tour group size is very small, compatibility is essential. Sue Aran will accompany you at all times, unless otherwise arranged. Her decisions are final on all matters that would likely affect the safety, and/or well-being of any traveler participating in a tour. If you fail to agree with a decision, or inhibit the safety and/or well being of an individual or the group, she may ask you to leave the tour with no right of refund. If you have a complaint about your tour or a fellow traveler, please inform her privately.   

French Country Adventures will accept no responsibility for losses or additional expenses due to delay or changes in airfare or other services, baggage damage or loss, sickness, weather, strike, war, volcanic eruption, terrorist acts, political unrest, quarantine or other causes. All such losses or expenses will be entirely borne by the adventurer. 

French Country Adventures reserves the right to substitute hotels of similar category for those indicated and to make any changes in the itinerary or transportation where deemed necessary, or caused by changes in air schedules, or transportation substitutions. 

French Country Adventures is not responsible for any other trip preparation expenses such as non-refundable air tickets, passport or visa fees, and medical-related expenses. 

The Terms and Conditions forms must be signed and dated by each participant prior to the commencement of the adventure. Participation in any adventure will be declined in the absence of these forms. No modification to the Terms and Conditions form will be accepted.

Should French Country Adventures or anyone acting on their behalf be required to incur attorney’s fees and costs to enforce this agreement, the enrolling adventure participant(s) agree(s) to indemnify and hold French Country Adventures harmless for all such fees and costs. In the event a lawsuit is filed, the enrolling participant(s) agree(s) to do so solely in King County in the State of Washington, in the United States, within 2 months of the scheduled Adventure date.

COVID-19 HEALTH PRACTICES

All French Country Adventures’ participants are encouraged to be fully vaccinated, and receive the latest booster. The health
and safety of our group is of the utmost importance. We will advise you of the current regulations based upon the date of
your tour, and we’ll adjust our protocols accordingly. We are committed to serving you while continuing to follow all local and international guidelines. While these measures do not guarantee you will not contract the virus while on tour, you acknowledge that you are participating at your own risk, and have purchased the necessary travel and health insurance.

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